Returns & Exchanges

At Calavera New York, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged merchandise. Our goal is to ensure your premium fashion experience remains seamless from the moment of purchase to the final fit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the original items with all tags attached into the shipping box and include the packing slip provided in the portal.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing